PHENSCOPE SUPPORT
How can we help?
For help with PhenScope, report generation, backups or an unexpected issue, contact us directly.
EMAIL PHENSCOPE SUPPORT ↗What to include
Please tell us which iPhone or iPad you are using, your iOS version, the PhenScope build number, what you expected to happen and what happened instead. Screenshots are helpful, but remove confidential client or site information first.
Your inspection data
PhenScope primarily stores inspection information locally on your device. Maintain appropriate backups of important records and reports. Please do not email confidential inspection files unless they are required to investigate your request.
Subscriptions
PhenScope Pro subscriptions are managed through Apple. Billing, cancellation and renewal settings are available through your Apple subscription settings.
PhenScope Supportchris@phenscope.co.ukUnited Kingdom